GENERAL INFORMATION
This website is operated by Cellieva. Throughout the site, the terms “we”, “us” and “our” refer to getcellieva.com.
By accessing our website and/or making a purchase, you agree to be bound by the following Terms of Service, including all additional policies referenced herein or available by hyperlink.
If you do not agree to all the terms and conditions, you must not use this website or our services.
ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are of legal age in your country of residence or that you have obtained consent from your legal guardians.
You may not use our products for any illegal or unauthorized purpose nor violate any applicable laws.
A breach of any of these terms will result in the immediate termination of our services.
PRODUCT INFORMATION
Cellieva operates under a dropshipping model, which means products may be shipped directly from our suppliers.
We strive to display products as accurately as possible; however, we do not guarantee that colors, descriptions, or images will exactly match the final product, as they may vary depending on the supplier or the user’s device.
PRICES AND AVAILABILITY
All prices are listed in the currency shown on the website and are subject to change without prior notice.
We reserve the right to modify or discontinue products at any time without liability.
In the event of a typographical or pricing error, we reserve the right to cancel orders placed with incorrect pricing.
ORDERS AND PAYMENTS
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in customer information, or suspicion of fraud.
Payment must be completed in full before the order is shipped.
SHIPPING
Shipping times are estimated and may vary depending on destination and supplier. Cellieva is not responsible for delays caused by courier companies, customs, or other external factors.
The customer is responsible for providing a correct and complete shipping address.
RETURNS AND REFUNDS
Returns and refunds are governed by our Refund Policy available on the website.
By making a purchase, you agree to that policy.
INTELLECTUAL PROPERTY
All content on this website (texts, images, logos, design, etc.) is the property of Cellieva or used with permission and is protected by intellectual property laws.
Reproduction, distribution, or use without prior written authorization is strictly prohibited.
LIMITATION OF LIABILITY
Cellieva does not guarantee that the service will be uninterrupted, secure, or error-free.
In no case shall Cellieva, its directors, employees, or suppliers be liable for any direct, indirect, or consequential damages resulting from the use of the website or purchased products.
PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy available on the website.
MODIFICATIONS TO THE TERMS
We reserve the right to update, change, or replace any part of these Terms of Service at any time.
It is the user’s responsibility to review this page periodically.
GOVERNING LAW
These Terms of Service shall be governed and interpreted in accordance with the applicable laws of the country from which Cellieva operates, without prejudice to consumer rights under applicable regulations.
SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS
We are offering an SMS/MMS mobile messaging program (the "Program"), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the "Agreement"). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the "Dispute Resolution" section below. The Program uses artificial intelligence ("AI") technology to generate personalized messages, product recommendations, and conversational responses. Some or all messages you receive through the Program may be composed, in whole or in part, by AI systems rather than human agents.
AI-Powered Messaging. Messages you receive through the Program may be generated using artificial intelligence and machine learning technology. This means that some messages, including product recommendations, promotional offers, and conversational responses, are created by AI systems rather than written by a human. You acknowledge and agree that:
(a) AI-generated messages may contain inaccuracies. While we strive to provide helpful and accurate information, AI-generated messages may include errors regarding product details, pricing, availability, promotions, or other information. You should independently verify any product information, pricing, or promotional offers before making a purchase decision.
(b) AI responses are not professional advice. AI-generated messages do not constitute professional, legal, medical, financial, or other expert advice.
(c) Your conversations may be processed by AI. When you reply to messages or engage in conversations through the Program, your responses may be processed by AI systems to generate relevant replies. Your message content, purchase history, and browsing activity may be used by AI systems to personalize your experience.
(d) You may request human assistance. If at any time you prefer to interact with a human representative rather than an AI system, you may request human assistance by contacting us at [CONTACT METHOD].
By participating in the Program, you agree to receive recurring automated marketing mobile messages, including AI-generated content, personalized product recommendations, and conversational AI responses, at the phone number associated with your opt-in. You understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer and/or AI-generated content, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system ("ATDS" or "autodialer"). You specifically consent to receiving messages where the content is generated, in whole or in part, by artificial intelligence systems.
If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile text message from Us in order to opt out of the program. You may receive an additional mobile message confirming your decision to opt-out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You understand and agree that attempting to opt out by texting other words or verbally requesting one of our team members to remove you from our list is not accounted for as a reasonable means of opting out.
You acknowledge that the message frequency is various and that consent is not a condition to purchase. The program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with us.
Data Use for AI Personalization. To provide you with personalized messages and recommendations through the Program, we may use information including your purchase history, browsing activity, product preferences, and prior message interactions. This information may be processed by AI systems, including third-party AI service providers, to generate relevant and personalized communications. We do not sell your personal information to third parties. Our AI service providers are contractually prohibited from using your personal information to train their general-purpose AI models.
You must have a wireless device of your own, be capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text-messaging instructions.
You may not use or engage with the platform if you are under thirteen (13) years of age. If you use or engage with the platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent's or legal guardian's permission to do so. By using or engaging with the platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent's or legal guardian's permission to use or engage with the platform, or are of adult age in your jurisdiction. By using or engaging with the platform, you also acknowledge and agree that you are permitted by your jurisdiction's Applicable Law to use and/or engage with the Platform.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO: (A) INACCURACIES, ERRORS, OR OMISSIONS IN AI-GENERATED MESSAGES, INCLUDING INCORRECT PRODUCT INFORMATION, PRICING, OR AVAILABILITY; (B) ANY DECISION YOU MAKE BASED ON AI-GENERATED CONTENT; (C) ANY PRODUCT RECOMMENDATION GENERATED BY AI SYSTEMS; OR (D) THE PERFORMANCE, RELIABILITY, OR AVAILABILITY OF AI FEATURES. THE PROGRAM AND ALL AI-GENERATED CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates, or improvements of the program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the program after any such changes, you accept this Agreement, as modified.
For any questions, you can contact us for more information about the program.
CONTACT
For any questions regarding these Terms of Service, you may contact us at:
📧 info@cellieva.com
